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Privacy Policy - LetDealersBid.com

Policy below tells you how we use and protect your personal information
Scope of This Document (Webpage)

Described below is how we handle any of our website user’s information when serving our users. It applies to all pages and pop-ups that appear on or through LetDealersBid.com website. By accepting User Terms and Condition during registration process you expressly consent to our collection, use, storage, and disclosure of any information about you as described through this document or webpage. This policy remains effective from the time you join our services to the time you close an account with LetDealersBid.com regardless of how many times you access our website in between

Collection of Data/Information

LetdealersBid.com website has certain areas/web pages you can visit without logging in to your account hence limiting what type of information we can collect about you or your visit to our website. This does not make you completely anonymous since certain information is still available. But once you login, you are known to us and it is hereby understood that when you chose to provide us with personal information at the time of registration, you consent to the transfer and storage of your personal information on servers hosting our website or being used in test or development environments with a level of encryption we feel is sufficient to protect you from identity theft

We reserve the right to collect and store following personal information which may or may not be needed to perform all operations of LetdealersBid.com today:

  • Your name, physical address you provide us for any reason, your email addresses, and certain billing/finances related information necessary to process orders through our 3rd party payment gateway which is secure
  • Transactional information based on your activities on our websites such contributing to our Dealership Rewards Program, submitting requests for bids/offers/quotes, submitting bids/offers/quotes, accepting bids/offers/quotes, making initial deposits for sellers to hold vehicles for you, etc
  • Shipping, billing and other information you provide to buy or sell cars
  • Additional information from your interaction with our websites, support and services division, content, advertising, etc. which includes your computer and connection information, statistics on page views, traffic to and from websites, IP addresses and any additional information our servers can collect
  • Any additional information we might ask from time to time or in the event when you send any information to us without questioning the privacy of the information submitted
  • Information about you that might come from other companies for any reason
Marketing

We don't and won't sell or rent your personal information to third parties for any purpose whatsoever without your explicit consent. However LetDealersBid.com has the right to combine your information with any information we collect from other companies to use it in any way to improve our services or websites. You might receive occasional email communications from us but you will be given directions in the email on how to change/stop such email communications

Use

Primary reason to collect any data about you or your actions is to provide you with a safe, secure, and efficient car buying or selling experience. You agree that we have the right to use any information that we have collected about you or your actions to:

  • Provide services and support you might request
  • Resolve issues between buyers and sellers, or to troubleshoot any problems
  • Prevent potentially prohibited or illegal activities, or to enforce our User Agreement
  • Customize, measure and improve our services, content, advertising or any future functionality of the website
  • Keep you up-to-date with our new and/or existing services
Disclosure of Your Information

We reserve the right to disclose information about you to respond to any legal issues/requirements, enforce our policies, resolve issues between buyers and sellers, or to protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations of the State of Texas.

We may also share your personal information with:

  • Officers or employees of LetDealersBid.com to provide joint content and services
  • Service providers under certain contracts who help us to run our business operations smoothly. This includes fraud investigations, bill collection, affiliate and rewards programs, etc
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose only the information requested by such investigation.
  • Other business entities, should we plan to merge with or be acquired by some business entity in future. We will require new combined entity, however, to follow this privacy policy with respect to your personal information. If there is a significant change in this policy you will receive a notice via email

Without limiting the above, in an effort to respect your privacy and our ability to keep our users free from any bad experiences, we will not otherwise disclose your personal information to law enforcement, any government officials or third parties without a: subpoena, court order or substantially similar legal procedure except when we believe in good faith that the disclosure of your information is necessary to prevent any imminent physical harm, financial loss, or to stop or report suspected illegal activity

Information You Share on LetDealersBid.com

You must be aware that your first name is displayed throughout LetDealersBid.com once you have logged-in to our website. Also, although limited by our business model, dealerships can see your requests for bids/quotes/prices, bids/quotes/prices you have submitted, orders you have placed or received, any feedback and ratings you have given to someone or received from someone, communication history, etc. Such information is visible to those who are present around you or are registered users of LetDealersBid.com in some capacity (for example: a buyer can see dealership’s information once a dealership has submitted their bid/offer to the buyer

Using Information from LetDealersBid.com

To help protect your privacy, we allow only limited access to other users' information and whatever access we grant is just enough to facilitate your transactions. But you understand that when users are involved in a business transaction, they may have access to each other's name, User ID, email address and other contact or physical location information

You agree to use any available information about other users for: LetDealersBid.com related purposes only

Cookies

LetDealersBid.com uses "cookies"; files that are placed on visitor’s computer to help us control the website flow, customize our website based on what kind of user logs in (buyer or seller), etc.

Certain features that we offer are available only through the use of cookies; these features might not work if you have turned the cookies off using your browser’s settings

We use cookies to help us identify you and keep you signed-in to our website. Most of the cookies that we use are session cookies that get deleted from your computer at the end of your browsing session

No Spam, Spyware or Spoofing

LetDealersBid.com does not tolerate spam. You are not authorized or licensed to add users of our website, even a user who has sold or purchased an automobile or related service from you, to your mailing or emailing list without their express consent. To report spam or spoof emails around LetDealersBid.com, please such emails to spam@LetDealersBid.com

We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity, or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered by anybody in our company or a user known to us, we do not permanently store that email or use that email address for any marketing purposes. We do not rent or sell any email addresses

Account Protection

Your password is the key to your account. Use unique combination of numbers, letters, and special characters to create something which is hard to predict by someone who may or may not knows you personally. Do not disclose your LetDealersBid.com password to anyone. If you share your email and/or password or any other your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify LetDealersBid.com and change your password

Your email address is primary source of communication between you and LetDealersBid.com. If you lose your email address for any reason there is no way to retrieve or reset your password although we intend to have some alternate way of resetting passwords but no such solution can be promised at the moment; a new account must be registered in case you have lost your email address or access to it in which case you might not be able to consolidate any activity or actions from previous account to new account

Accessing, Reviewing and Changing Your Personal Information

You can see, review, and change most of your personal information by signing on to LetDealersBid.com. LetDealersBid.com does not modify your personal information by its own; you must promptly update your personal information if it changes or you find it being inaccurate for whatever reasons. Once you make a comment on our website (including discussion forums), or send another user of our website some message, you might not be able to change or remove such entries. If you decide not to use our services anymore, you can request to cancel your account by sending an email to cancel@LetDealersBid.com; we will close your account and remove your personal information where possible based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve any disputes that might occur in future, troubleshoot any problems we might encounter any time serving our users, assist with any investigations, enforce LetDealersBid.com user agreements, and to take any other actions permitted by law

Security

Your information is stored on our servers that are part of a grid. Personal information, and data related to account activity like buying and selling, messaging, etc. resides on such servers. Any billing or payments related data that would require PCI compliance like Credit Cards, etc does not reside on such servers since LetDealersBid.com uses Authorize.Net, a global payment gateway service provider, to process payments. All pages where you enter any payment or billing information are encrypted; we send your billing/financial information like Credit Card numbers, etc. to Authorize.Net for processing using secure layer (SSL)

Your personal information, however, along with additional account activities like details of buying and selling, etc. is in our control. We treat this data as an asset which must be protected. Having said that, we rely on third parties providing us hosting services or any additional services related to hosting, hardware or software issues, etc that might unlawfully intercept or access transmissions or private communications, and someone may abuse or misuse your personal information or account activity collected through our website(s) or through an unauthorized access to any hardware or software we use. Therefore, although we work very hard to protect your privacy, we do not promise and you should not expect that your personal information and account activity will always remain private

Third Parties

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to others, whether they are buyers or sellers on our website or any other sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. LetDealersBid.com does not control privacy policies of third parties, or any other website we do not operate so you are subject to the privacy policies of such parties where applicable. We encourage you to ask questions before you disclose your personal information to others

General

We may amend this Privacy Policy at any time with or without notice. All amended terms take effect immediately after they are posted on our website


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